Information and customer service

All Val Aruzo products are handcrafted by experts in Colombia. Due to our variety of leather finishes and the use of different techniques, we recommend that you take your bag to a trusted leather goods repair shop in case of staining or color migration from clothing.

As an expert once told us, the leather we use is already a second-hand material because the cow has already used it throughout her life. p>

The leather surface will change over time, showing its beautiful wear and tear. Each brand is unique and is considered part of the design.

We recommend avoiding high humidity, rain and long exposure to direct sunlight.